Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

This applies to the first payment of any paid plan. If you cancel after 30 days, your subscription simply stops renewing — you keep access until the end of the period you already paid for.

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and use the purchase lookup with the email address you used at checkout, or reply to your Paddle receipt email.

You can also contact us at hello@pitter.ai and we will help you with the request.

Refunds are issued to the original payment method. Processing times depend on your bank or card provider.

You can cancel your subscription at any time from the billing portal (Settings → Manage billing). Canceling stops future renewals; it does not automatically trigger a refund.

After cancellation you keep access to your paid plan until the end of the current billing period.

pitter.ai is owned and operated by Digizenk LLC, registered in St. Petersburg, Florida, USA. For any questions about this policy, contact us at hello@pitter.ai.